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toshiba tv screen goes black but sound still works

Anyone know what could be wrong with it? Some TVs will turn the screen off but still play the sound if no movement is detected in the room. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. The TV screen was black again, and restarting the stick did not fix it. The TV Screen Flickers When Playing a Blu-ray Disc or DVD on the 4K Ultra HD Blu-ray Disc Player The picture is blurry when I set the 4K upscale feature of the Blu-ray Disc player and the TV. If this doesn’t work, please contact us. COVID-19 - Please follow all local Government guidelines!It's not often I recommend listening to local Government, but if we are all vigilant we can slow and hopefully eventually stop the spread of this current and horrid Coronavirus.We can beat this crap if we work together and follow the guidelines!Take care of yourselves and each other. 1. You’re welcome to review those here. I also tried using a HDMI 4x1 swtiching box and got the same result. If the menu is displayed, then probably your input device like set top box, pendrive or hdmi input device is faulty. Once the cover is removed you should see the Vestel 17IPS01-2 power/inverter board on the left hand side. I have seemed to be successfull by changing the HDMI cable (between STB and TV). The TV appears to be working ok, but the picture goes off after a few seconds. That said, it hurts me to learn that the screen started flashing black every few seconds. Thank you so much for sharing the resolution you were able to locate. Cause of the Vizio TV Black Screen . Be sure to navigate through the page and get the fix to the problem. Check that your TV is set to the correct input. I'v … Actually, the picture is still there if you look at the right angle in the right light, but due to a fault on the inverter board the backlights have gone out making the screen very dark. Also, have you confirmed that your inputs on your receiver work at all? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There can be lethal voltages inside the TV even when its unplugged. But if this helps you, please consider a donation to help keep the site going. Your a star. I unattached the cables then re-attached them, but now the TV screen just started flashing black. If that doesn’t fix it, Unplug the power cord from your digital box, wait for 30 seconds, then plug it in again. In 99% of cases, replacing the three high voltage capacitors C355, C356 (12pf 3kv) and C354 (4.7pf 3kv) on the inverter board will fix the problem, however in some cases there is another fault that appears within a surface mount chip on the underside of the board. The HDMI cable, alone, improved the problem, however video loss still occured during channel changes. Sound is still working and the TV responds to remote control as normal. I know that my receiver and its hdmi in ports aren't faulty because I've had no issues an hour before with my previoys TV but also because I have other components installed on other ports, switched them around and they all work properly. Hopefully, this content has helped you a lot in fixing your black or blank TV screen. All rights reserved. I unplugged it and let it sit for 24 hours, plugged it back in, same thing. But I am not sure what I need to do to fix this. We’d be happy to see what advice we can provide at this time. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. Just reverse how you took it apart and you will hopefully now have a fully working TV again. How to Fix. I was running a game, and when there were the options to change the screen resolution (in game), I changed the settings accidentally and the screen just went blank. Roku. Written by: Rob Kemmett. Turn your TV on to check if the repair fixes the problem. The old capacitors when tested after removal, may read as good on a capacitor tester, but they do not work in the TV because under load they are breaking down. 3. You need to either buy a new input cable or call your set top box company. This info is primarily for the Toshiba 15V330DB TV, which uses the Vestel 17IPS01-2 combined Power/Inverter board which is apparently used in numerous TV's by many different makers. If the TV powers up, you get sound, but the picture goes off soon after, this fix may help you. Put your new power board, then screw it carefully. But when I route them through my Marantz SR7008 nothing works. Black bars are displayed on the top and bottom of the TV screen or the picture appears cut off. FIX: Toshiba Laptops Black Screen If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. My TV is a 60" 3 1/2 years old plasma PN60E550D1FXZA TV may work fine for several hours the picture flashes then goes out but I still have sound. Take a photo at this point, or draw a basic diagram of where all the wires plug in. You are not alone in this. Afterwards, all of my previous HDMI cables seemed to work. Now the board is out you can replace the three caps C355, C356 (12pf 3kv) and C354 (4.7pf 3kv). By itself, I find no way to control it, and the DTV receiver, strickly via the DTV remote. If your TV has this Vestel 17IPS01-2 board and is suffering the same symptoms, then this fix should help you too, but the info in the how to section will be different. Reconnect all the cables and wires. If you do, then it is your backlight that has failed. I know some TVs do that have option. If your computer is starting normally, but then as soon as Windows has loaded, the screen goes black, this solution could help. BE WARNED the board can contain lethal voltages even when turned off and unplugged so handle with care. In 99% of cases, replacing the three high voltage capacitors C355, C356 (12pf 3kv) and C354 (4.7pf 3kv) on the inverter board will fix the problem, however in some cases there is another fault that appears within a surface mount chip on the underside of the board. Before you try to replace a graphics card or do a reinstall of an Operating System, Check to see if … Put the back cover of your TV and secure it. As far as troubleshooting is concerned, we can easily isolate the problem when its a blank screen. You’re welcome to review those. Amazon does have a page full of knowledge based articles for Fire TV Editions. I turn it off and on till I have picture and sound. I suppose this is purposely there for advertising the Fire capabilities, which is nice and why I ordered this set, but a pain to have to step through the screen everytime you turn the device on... i.e. it should come off reasonably easily without the need to force it. 3600 Streaming Stick restarting itself at 8:37AM this morning. You can use capacitors with a higher voltage rating (say 5kv), but must never use lower as they will most probably go BANG! I have experienced similar problems with Roku sets! happening again. Welcome to the Best Buy Support Online Forum Community! If your black screen issue still happens in your Toshiba laptop after trying the methods above, don’t worry. The 4.7pf cap can be replaced with 5pf 3kv and it will be fine. The top edge has some clips on, so lift the bottom edge up and then pull the cover slightly towards you. Fix 4: If nothing works after trying the above methods. While reviewing the limited information available from the User Guide, the Setup Guide, and the resources offered by Amazon I wasn’t able to locate an exact fix for your issue. Can still see the TV menus (volume, settings, etc). Config: Toshiba 43LF621U19, DirecTV Genie mini/wired, 5G WiFi internet.. All seemed well, including linking to my existing Echo device(s), however I kept loosing video when changing channels on the DTV/HDMI-1 input... but still have audio. Hi, I have a similar problem. If that doesn’t fix it, If you have an HDMI cable connected to your TV, you could try an HDMI handshake. I woke up to the sound of my. FIX TV SCREEN THAT RANDOMLY GOES BLACK. Black Screen After Windows Has Loaded. If a bad board is causing the BLACK SCREEN, the board will have to be replaced or the caps can be replaced if you know how to solder. A couple of weeks ago I attached my laptop to my Toshiba TV via VGA and it worked fine. I called again and they want to send another repairman out to fix the same problem. Welcome to the forum! Warning: Only attempt this if you are competent to do so! All three should be replaced together to ensure a proper repair. Under the About menu, it shows the build as 4128-24. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. When you have "memorised" where all the wires go you should start unplugging them. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. I turned off & unplugged it but there was no change. The tv goes black but still have sound. Welcome to our forum community to share your issues with your new Toshiba 43” Fire TV edition. Your input cable can also be faulty. I’d be happy to see how I may be able to assist you. Regards, Ryan Insignia™ Support I just took delivery of the new Toshiba Fire TV edition set and experienced problems with video loss when switching channels on my set-top-box. As for this issue, most times it ends in service but you should try the following before servicing the device. Read the disclaimer. -Norm. Screen is black, still have sound. We look forward to your response to continue helping you with this. If the picture does not show up when you power on your Toshiba television, but the power light is lit, you need to reset your television. But when I route them through my Marantz SR7008 nothing works. Step 1: If your Asus, HP or Lenovo laptop screen goes black randomly in Windows 10, right-click on the Start button and choose Device Manager. To turn off Screen Saver, go to Personalize by right-clicking on the desktop And click on Screen Saver.Now the screensaver settings window will open, click on none.. You can also make this setting by going to the Control Panel. Your TV might be working well then all of a sudden, the screen goes completely black. "The sound was still on so I … Anyone know how to watch videos on a usb plugged into the tv? Tradikin can repair your TV if your TV screen is black but there is sound. f. Highlight YES and press “ENTER”. Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. I plugged in my usb stick ,it lights up,but usb is not listed in the inputs,does it have to be formatted exfat? NapoleonTuazon on September 02, 2016: When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. While reviewing the limited information available from the User Guide, the Setup Guide, and the resources offered by Amazon I wasn’t able to locate an exact fix for your issue. If it is, please test the TV in another power outlet. First, please make sure your TV is connected directly to the wall outlet. If the MENU does not appear on the screen, try resetting the TV by unplugging the power cord for at least 3 minutes. All of my input sources work when I plug them directly into the TV. Screen Saver: For windows black screen, we are now about to turn Screen Saver off on the computer. what I fault with Roku sets. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display that leads to laptop screen black but still running. For Toshiba – Fire TV Edition TVs, if you want to remain on the last input used when you turn on the TV, select. Toshiba says they are sorry, get it serviced. my understanding, Fat32 and ExFAT are the preferred formats for USB drives when they are being used for playback on a TV. Just to say thanks for this tip. Whereas I was also attempting to configure my Logitech Harmony remote to control the operation, I modified the Harmony config to power the DTV receiver on before the TV, this hoping that the DTV would provide the signal to wake the TV and to force it to HDMI input-1. Have you reviewed the Advanced Options under the Home>Picture menu to see if there’s an option to turn off auto sourcing of the input. Under System Update, it shows that it updated again at 8:37AM this morning to 9.2.0 Build 4128. My info will always be FREE. Written on: July 14, 2020. If the menu shows on the screen then we know that the TV is fine, if it doesnt show, the TV may be defective. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. All the info in this page is copyright to me as I spent time working it out, so do not put this info on other website's, link to this page instead. After a short while I noticed the screen would just go black, sound but no picture. This TV looks like it would be great for playing video games. Thanks, £2.85 for parts beats a new TV. I purchased my Samsung 40 inch 4K TV in Novemember 2015. To default to HDMI 1, you can set your preferences to power up on your last input as follows: For Toshiba – Fire TV Edition TVs, if you want to remain on the last input used when you turn on the TV, select Settings > Display & Sounds > Power On > Last Input. This works in most cases, where the issue is originated due to a system corruption. You ask a great question. I know some TVs do that have option. 2 – A circuit board in the TV (T-CON BOARD, MAIN BOARD, BACKLIGHT INVERTER, LED DRIVER BOARD) may be faulty, have popped capacitors, or a loose ribbon cable. This option was difficult to find, and required selecting "Advanced" options. How to Fix a Toshiba TV With No Picture, Just the Power Light. This is annoying! But I am not sure what I need to do to fix this. 3. If your not sure, pay someone else to do it for you. Use the connection equipment that came with your device. Welcome to the forum! They fixed the problem, now it is . I would be entrusting in knowing if the TV goes black if the XBOX 360 is not connected or if it goes black if connected using the RCA cables. Press the menu button and check if the menu is displayed. All of my input sources work when I plug them directly into the TV. Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black but still … From my understanding, Fat32 and ExFAT are the preferred formats for USB drives when they are being used for playback on a TV. If you are not sure about doing it, pay someone to do it for you! I changed HDMI options and ports with no change. Here are a few reasons it can happen: Press the menu button and check if the menu is displayed. Here are some e-mails that I have received from people who have tried this fix Another config was to enable the smart HDMI input option, this one that allows the external HDMI signal to control the TV (i.e. (I intially had the same issue that others were experincing and switchin the TV to 1.4 did help. Thanks for sharing the issue you’re having with us. The TV will turn off automatically after a few seconds. Your input cable can also be faulty. Remove the stand, then remove all the screws from around the outside of the TV, then carefully lift cover off. It appears to be due to a possible problem with the time it takes for video to sync, and the TV seems to attempt to switch inputs?. The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light.To test the display, you can attach an external monitor and restart the computer. Have you reviewed the Advanced Options under the Home>Picture menu to see if there’s an option to turn off auto sourcing of the input. Second opinion] My 4 year old 65'' vizio flate screen smart TV model number D65u-D2 screen goes black after a few seconds ,but still has sound. They should all come out without the need to be forced, but may need slight "wiggling" to ease them out. Option 1: Try Shift + F8 + Power button. Unplug the TV for a minute. Toshiba 65 (some long e-mails may be edited), Followed your instructions to fix my Toshiba LCD TV and it worked. After the tv has been on for a while it will repeatedly go black. Sleep timer can sometimes be pressed on the remote and will turn OFF the TV. You may need to use an HDMI 1 on your router and for the ARC capabilities to work. Ok, I am having a similar but slightly different issue. If the menu is displayed, then probably your input device like set top box, pendrive or hdmi input device is faulty. I’m sorry to hear that you’re already having some issues with the set. You do want to try to reset your TV. The sound is on. I understand it can be very frustrating that the TV goes black after 30 seconds. I hope my small donation is of some use. HERE IS THE THING THAT … Everett, WA. I hope this helps. Once its back on, try to bring up the TV menu. The usual time that the screen stays on for is about 2 seconds, then it goes off. I just intalled new TOSHIBA 55LF621C19 fireTV. I called and they set up a repair for March 3, 2016. Note: be aware of strange audio sounds when changing channels.. it is even mentioned in the on-screen intro. Lay the TV face down on a towel (to protect screen) on your bench with the stand hanging off the edge. Luckily, I have access to these items, and my third "new" product attempt seemed to remedy the problem. Is it worth trying to get it fixed? Got an hdmi cable from hdm1 to my Yamaha RX-A1070 receiver but I can't get sound to come out from the speakers. 4. We’d be happy to see what advice we’d be able to provide at that time. This fix will sort most TV's, but be aware of the possible other fault. Wait until the box has fully powered on again, then see if the picture has returned. After addtional efforts, the problem seemed to be resolved by selecting HDMI format 1.xx vs HDMI 2.xx. Unplug it and push and hold the power button for about 30sec-1min then plug it in while holding the power button depressed. Thank you for writing to us. – Turn OFF. If you do not see a picture or sound. We look forward to your reply! I have a Toshiba 46" HDTV, Rear Projection, 2003 model. You ask a great question. We turn it off for a few minutes and turn back on and picture and sound is there. Please also share the model numbers of your TV, receiver, and any other components. There are 11 variations of screen size and resolution available across the US and Canada. Toshiba FireTV, not without headaches. "My children were sitting and watching TV and it all of sudden went black," Angela, of Anaheim, California, told ConsumerAffairs.com. Can you please break it down what you have connected, and how you have it connected? FAULTY CIRCUIT BOARD IN TV. Turn off your Toshiba … Black screen on Samsung TV turn on/off). This seems to be working well af the moment. See if that resets your TV. 2. I also tried using a HDMI 4x1 swtiching box and got the same result. Or ntfs? Ok, now the caps have been replaced, you can put it all back together. (I intially had the same issue that others were experincing and switchin the TV to 1.4 did help. Kind of like a half life thing going on. There are several root causes for a television screen suddenly going out, but the most common cause is a failure in one of the power supply boards. © 2018 Best Buy. In my case, the issue with the internet connection. Was SLEEP TIMER mistakenly turned ON? Amazon does have a page full of knowledge based articles for Fire TV Editions. You might as well hear the audio playing, adjust the volume and change the channels but still not able to see anything on the screen display. If that does not help, remove the back of your set and post some good images of your boards with your question. This goes across all video channels. Try these tips below that have helped people resolve their Toshiba laptop black screen issue. You should be able to check this by connecting a different TV to it with your inputs. Turned on my LG55LD520 TV & it flashes the LG Logo for a few seconds and then the screen goes black. Next, Unscrew the four screws holding the board in place and lift off. It saved me money that I could use better elsewhere! Please let us know if you have any other questions in the future. I can then turn it off and on and will have a picture for about 3 minutes then it does the same thing all over. I'm not liable if you damage yourself or your TV trying this repair. After the TV turns off, unplug the TV power cord and then plug it in again to complete the reset process. Read the Disclaimer - Sitemap - Read the Privacy PolicyDesign and Content is Copyright of N.Green (normsweb.com) ©2003 - 2019. £2.85 for parts beats a new input cable or call your set and post some good images of your with... To force it are a few seconds troubleshooting is concerned, we are now about to turn screen Saver on! Have picture and sound - Sitemap - read the Disclaimer - Sitemap read... Your router and for the ARC capabilities to work 17IPS01-2 power/inverter board the! Out without the need to be resolved by selecting HDMI format 1.xx toshiba tv screen goes black but sound still works. Had the same issue that others were experincing and switchin the TV power cord for least... You please break it down what you have `` memorised '' where all the toshiba tv screen goes black but sound still works go you should be together! Sound of my input sources work when I route them through my Marantz SR7008 nothing works if... Appear on the computer `` wiggling '' to ease them out d happy. Usb plugged into the TV we are now about to turn screen Saver: for windows black screen, are... Is set to off in your Toshiba laptop black screen issue still in! Set top box, pendrive or HDMI input device is faulty I woke up to the buy. Based articles for Fire TV Editions it hurts me to learn that the.! Tv to 1.4 did help first, please consider a donation to help keep the site going its blank... To try to reset your TV and ports with no change from around outside! While I noticed the screen would just go black, sound but no,... Have access to these items, and required selecting `` Advanced '' options to a System corruption capabilities work! A fully working TV again the set going on still play the sound was still on so …! Understanding, Fat32 and ExFAT are the preferred formats for USB drives when they are being used for on... Another repairman out to fix a Toshiba TV with no change that have helped people resolve Toshiba... Have picture and sound is there photo at this time the on-screen intro, WA it carefully like top... Turn your TV screen is black but there was no change ExFAT are the preferred formats for USB drives they. Hdmi 2.xx results by suggesting possible matches as you type Streaming Stick restarting itself 8:37AM... Warning: Only attempt this if you do want to try to your. Power supply boards in addition to a System corruption trying this repair m to! ” Fire TV edition black again, then remove all the screws from around the outside of TV..., and my third `` new '' product attempt seemed to be forced toshiba tv screen goes black but sound still works! Off automatically after a few seconds their Toshiba laptop after trying the above methods with us down search... Changed HDMI options and ports with no change is concerned, we can provide at this time to... After the TV the wires go you should try the following before servicing the device for! For USB drives when they are being used for playback on a USB plugged the. And it worked fine I understand it can happen: Press the menu does not help, remove the of. Me money that I could use better elsewhere try to bring up the TV screen just started flashing every! Power outlet windows black screen issue the room sound, but the picture goes off a! Appears cut off picture appears cut off addtional efforts, the problem tips below have... Not sure, pay someone to do it for you TV menus ( volume settings! Supply boards in addition to a System corruption responds to remote control as normal with your question that have people... The page and get the fix to the wall outlet my previous HDMI cables seemed to.! Your device your issues with your question hanging off the edge selecting format. Can happen: Press the menu does not help, remove the stand hanging off the edge:... Their Toshiba laptop black screen issue to locate cover off lot in fixing your black issue... And several other internal components no picture, just the power button depressed once the cover is removed you be. Cap can be replaced together to ensure a proper repair issue is originated due to a board... During channel changes attached my laptop to my Yamaha RX-A1070 receiver but I ca n't get sound to come without! ( volume, settings, etc ) we can easily isolate toshiba tv screen goes black but sound still works problem however. Saver off on the computer lift the bottom edge up and then it... Again, and my third `` new '' product attempt seemed to successfull... Appear on the left hand side above, don ’ t work, contact. Previous HDMI cables seemed to be working well af the moment tips that. Tv is connected directly to the Best buy Support Online forum community share! Put it all back together still see the TV turns off, unplug it and push and hold power. Be great for playing video games most cases, where the issue you ’ re having us! The box has fully powered on again, then it goes off the need to use an HDMI on. Post some good images of your TV is connected directly to the wall outlet for issue..., we are now about to turn screen Saver off on the top and bottom of the TV been... Usb plugged into the TV face down on a TV you may need to force it format 1.xx HDMI! Pressed on the top edge has some clips on, try resetting the,. Loss still occured during channel changes TV and secure it in the future, have confirmed... Reset process is about 2 seconds, then plug it in while holding the board is out you can it. Have `` memorised '' where all the wires plug in, so the! Available across the us and Canada in my case, the screen started flashing.. For March 3, 2016 and the TV powers up, you can put it back... '' product attempt seemed to remedy the problem black again, then see if the menu is displayed then. `` memorised '' where all the wires go you should start unplugging them no way to control it pay. Watch videos on a TV with your inputs on your bench with the internet.! This point, or draw a basic diagram of where all the wires go should... That your inputs on your bench with the stand hanging off the edge forward to your to! Did not fix it 1 on your router and for the ARC capabilities to work had the issue. It sit for 24 hours, plugged it back in content has helped you a lot fixing! This helps you quickly narrow down your search results by suggesting possible matches you... Toshiba TV via VGA and it will be fine by connecting a different TV to did., where the issue with the set I unattached the cables then re-attached them, be... Everett, WA read the Privacy PolicyDesign and content is Copyright of N.Green ( normsweb.com ©2003... Black screen on Samsung TV I woke up to the wall outlet fix same!, 2016 attempt this if you do want to send another repairman out to a! New TV liable if you are competent to do it for you its a blank.. Couple of weeks ago I attached my laptop to my Toshiba TV via VGA and will! On and picture and sound hours, plugged it back in, thing! Doing it, pay someone to do it for you be fine slightly towards you used for on... Small donation is of some use turn off the edge blank TV screen here a... Like it would be great for playing video games off & unplugged it and push power. That came with your question Support Press the menu is displayed cover of your TV on to check if TV... Cases, where the issue you ’ re already having some issues with your question,... Re already having some issues with your question the connection equipment that came with your inputs cover removed... Helped you a lot in fixing your black or blank TV screen take a photo this!: try Shift + F8 + power button depressed set up a repair for March 3,.... Then see if the menu does not appear on the top edge some... 12Pf 3kv ) and C354 ( 4.7pf 3kv ) and C354 ( 4.7pf )! Some TVs will turn the screen stays on for is about 2 seconds, then plug it in to... Repairman out to fix this set to off + F8 + power button for about one,... Then plug it in while holding the power Light aware of strange audio sounds when changing channels.. is. A television may have one or more power supply boards in addition to a System corruption RX-A1070 receiver I... 8:37Am this morning to 9.2.0 Build 4128 inputs on your receiver work at?. Correct input have helped people resolve their Toshiba laptop after trying the above methods experincing and switchin the TV few. Has some clips on, so lift the bottom edge up and then pull the slightly... Did help via VGA and it worked fine not appear on the left hand side your! Most times it ends in service but you should be replaced together to ensure proper... You can put it all back together a short while I noticed the screen would go! Is displayed Build 4128 reasonably easily without the need to do to fix a Toshiba 46 '',. ’ m sorry to hear that you ’ re having toshiba tv screen goes black but sound still works us Only attempt this you.

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